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Kit Lender Reviews

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Overall Rating

4.5
11 Reviews
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About Kit Lender

KitLender.com is a service that offers gear rental for various outdoor activities. They provide FREE SHIPPING & FREE RETURNS. Their product range includes SWIM+TRI KITS, HIKE+CAMP KITS, and SNOW+SKI KITS. The service is designed to deliver 'kits' to your home or hotel, which you can return by mail with prepaid postage. This makes it convenient for customers who only participate in these activities occasionally and do not want to invest in buying the equipment. The company has grown its annual revenue to around $2.8 million and has partnered with brands like Yeti, North Face, and even former Shark Tank company Bombas to expand into other markets. Despite not striking a deal on Shark Tank, the business continues to be profitable and enjoys a growing customer base.

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Kit Lender Customer Reviews (11)

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Corinne Berger
Corinne Berger
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Jun 2, 2023
Rumisa Umkhayev
Rumisa Umkhayev
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Jun 1, 2023
Janice Jackson
Janice Jackson
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Jun 1, 2023
Charles Lattimer
Charles Lattimer
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May 31, 2023
Mary Herbert
Mary Herbert
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May 31, 2023
Djairo Immink
Djairo Immink
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May 29, 2023
Robert Freytag
Robert Freytag
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May 29, 2023
Jude Ali
Jude Ali
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May 28, 2023
Ralph Adler
Ralph Adler
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May 27, 2023
Mareta Zito
Mareta Zito
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May 27, 2023

Kit Lender Customer’s Q&A

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Kit Lender FAQs

FAQ

How do I place an order on KitLender.com?

To place an order on KitLender.com, you would typically follow these steps:

  1. Visit the KitLender website.
  2. Browse through the available kits and select the one that suits your needs.
  3. Choose your rental dates. It's recommended to place your order as far in advance as possible, especially for busy periods like weekends and holidays.
  4. If you want to modify the items in a kit, you may have the option to swap or remove an item.
  5. Once you've made your selections, proceed to checkout.
  6. During checkout, you'll be asked for shipping information and payment details. Your card will be charged at this point.

Please note that the specifics might vary, so it's best to check the website for the most accurate and up-to-date information. If you have any issues, consider reaching out to KitLender's customer service for assistance.

FAQ

About kitlender.com Prices and Cost?

Kit Lender is an online rental company that rents outdoor equipment and apparel. They are based in Stowe, Vermont and they ship your rental items to you or the place you are staying so they are ready when you arrive. This means no extra luggage, shipping your own boxes beforehand or having to buy things when you arrive on vacation. They have three rental categories; Snow & Ski, Tri & Swim, and Hike & Camp. They will ship to anywhere in the US. If you are traveling outside the US, you would have to ship it to yourself before leaving and bring it with you, which may add a couple of extra days to your rental. They offer free shipping, both ways.

In terms of cost, kits for kids cost the customer $18-$22 per day and adults are $30-$44 per day. The company made $755,000 in the year prior to filming, netting $106,000 of that. The inventory is going to be a huge problem and they have about $550,000 in wholesale inventory, and they need to rebuy gear every three seasons. Most ski clothing and snowboard clothing rental packages on Kitlender average between $40 per day for lower-end kits and $70 for higher-end kits.

FAQ

About kitlender.com Popular Products and Services?

Kit Lender is an online rental company that provides outdoor equipment and apparel. The company is based in Stowe, Vermont and ships rental items to customers across the US. They offer three rental categories: Snow & Ski, Tri & Swim, and Hike & Camp. The service is designed to be convenient, with free two-way, trackable shipping. This means that your rented items are waiting for you when you arrive at your destination, and you can easily return them when you're done.

The company was founded by Forrest Shinners, who grew up with a love for skiing and outdoor activities. His father owned a ski shop, and Shinners was inspired to start Kit Lender after lending ski equipment to a friend. The company rents out a wide range of ski equipment, including boots, clothes, goggles, ski pants, and more. This comprehensive gear rental service caters to everything you may need for your next skiing trip.

In addition to ski gear, Kit Lender also offers gear for triathlon and swimming, as well as hiking and camping. This makes it a versatile solution for those who enjoy various outdoor activities but don't want to invest in buying and maintaining their own gear. The company has been successful and has seen significant growth since its inception. It's a unique service that offers a practical solution for outdoor enthusiasts.

FAQ

About kitlender.com Payment Method?

At Kit Lender, the system charges your card at checkout. If you wish to add additional items before your KIT ships, you can contact them and they will add the additional amount to the card on file.

FAQ

What is Kit Lender?

Kit Lender is an outdoor gear rental company founded by Forrest Shinners. It is positioned as a ski-based manufacturing business, but it doesn't just produce skiing equipment; it operates as a rental industry, providing a comprehensive range of outdoor gear tailored for skiing, including clothing and socks. Kit Lender stands out by offering a holistic approach to gear rental, providing not only skiing equipment but also a full array of clothing and accessories. This includes items for men, women, and kids, encompassing clothing, gloves, boots, jackets, ski pants, underwear, and socks. Users can easily place an order, specifying their equipment and clothing needs for skiing, snowboarding, or hiking adventures. Kit Lender enhances convenience by delivering the ordered equipment directly to the user’s ski lodge. Once the adventure concludes, the return process is equally straightforward. Kit Lender provides an easy return mechanism, allowing users to transfer the equipment back hassle-free. This not only minimizes the logistical challenges associated with transporting gear but also enhances the overall experience. Kit Lender caters to the preferences of sports enthusiasts who enjoy activities like skiing, snowboarding, and hiking. The comprehensive gear rental service makes it a comfortable and convenient option for individuals and families passionate about winter sports.

FAQ

How long does it take to receive my order from Kit Lender?

Your order from Kit Lender will arrive 1-5 days before your first rental date. It's recommended to place your order at least 6 days before your first rental day to usually ship for free. Please ensure you ship to a secure location to minimize porch piracy and ensure it's there when you need it.

FAQ

kitlender.com Return Policy?

Kitlender.com has a clear Return Policy and Shipping Policy.

For returns, you need to hold on to the box they shipped it in. Each package includes an envelope with a pre-paid return label, packing tape, and instructions. You should package your KIT in its bag and seal it in the box with the provided tape. Then, remove the original label or affix the return label over the original shipping label and drop it off at a FedEx ship center or call FedEx for a pickup. If you fail to completely remove or cover the original label, it can cause delays in your return.

In terms of shipping, if you place your order more than 5 business days before your first rental date, shipping is usually free. Orders within 5 business days of your trip are more likely to require expedited shipping/handling ($50) to get it to you in time. They recommend completing your order as soon as you can to secure free shipping.

As for the cancellation policy, your order is refundable up to the point it leaves their warehouse on its way to you. Depending on how far your destination is from their warehouse, that could be up to 2 weeks before your first rental day. Once your order has shipped, it is non-refundable.

FAQ

What is the address of Kitlender.com?

The headquarters of Kitlender.com is located in Stowe, Vermont. Their shipping and receiving address is: 354 South Main Street, Stowe, VT 05672.

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